Leasing and Automotive FAQs

Have a question about leasing a new vehicle? View our leasing FAQs below and if you can't find the answer to your question, please contact us on 0116 402 6500.

How does leasing work?

Leasing a car or van is much like renting one, but instead of keeping the vehicle for just a matter of days, you get to keep it for at least a year, or for however long the contract runs.

You pay a fixed amount every month for the duration of your lease, and when the contract term is up, you simply hand back the vehicle in a legal and roadworthy condition. It must meet the BVRLA's fair wear and tear policy (http://www.bvrla.co.uk/advice/... ) in order to avoid additional charges.

By leasing, you will never get to own the vehicle – but it often means you can choose a higher-spec model than if you were buying.

As long as you satisfy our credit and affordability checks, you can drive off in the vehicle you really want without having to fork out thousands of pounds all in one go.

What are the advantages of leasing?

Vehicle leasing – which is also known as “contract hire” offers drivers flexibility, convenience, affordability and reassurance.

There are no hidden costs – you know exactly what you’ll be paying. The amount you’ll pay each month is based on its depreciation, which is worked out by calculating the vehicle’s mileage and its age when the lease term finishes.

Leasing rather than buying means you don’t have to worry about negative equity. Simply put, you won’t end up owing more money on your car or van loan than your vehicle is actually worth.

For further peace of mind, all our new cars and vans come with a full manufacturer’s warranty.

At the end of the contract you hand back the vehicle, first making sure it’s in a legal, roadworthy condition, internally and externally, minus any ‘fair wear and tear.’

It is up to you to pay for any damage and if you’ve clocked up more miles than was agreed, then there’ll be an excess-mileage charge. You’ll also have to pay a termination fee if you settle your contract before its ended.

Why should I choose Pink?

With Pink Vehicle Leasing you don’t have to choose between fantastic customer service or price – you can have both.

Our Price Match Guarantee gives you access to some of the best deals around – all on a vast range of different car makes and models.

If we are provided with a genuine like for like written leasing quotation, then we’ll price match it, so you can be confident you’re getting the most competitive deal. Unlike many of our competitors, we’re not driven by a bank, finance house or manufacturer, so we truly are independent.

And, our customer service is second to none. Our sales team pride themselves on delivering a first-class customer experience – just take a look at our independently verified customer reviews.

I’ve not been driving long – can I still lease a car or van from you?

It doesn’t matter if you’ve only recently passed your driving test. If you’re over 18, hold a full and valid UK driving licence and satisfy our credit checks, then you can lease a vehicle from us.

Do you lease pre-owned as well as new cars and vans?

We offer a choice of pre-owned cars and vans. Please look at our website.

Can I test drive my car or van before I lease it?

Our vehicles come directly from the manufacturer, so we don’t have a sales forecourt. This helps keep our overheads down, allowing us to offer some of the best deals on the market.

Can I lease any car or van I want?

Yes any vehicle available in the UK. If the exact car or van you’re looking for isn’t listed on our site, then please let us know and we’ll do our best to source it for you. Our purchasing power and industry experience mean we can get you any car or van you want – just give our sales team a call.

Should I lease my car or van through my business or as a private motorist?

Our sales team will take you through the options and find you the most affordable and practical solution depending on your circumstances.

It doesn’t matter if you’re a new start, a well-established business, or a personal customer – you can always be assured we’ll give you a great deal.

I have a personalised number plate. Can I put it on my lease car?

Putting your cherished private registration plate on a lease car isn’t a problem. You just need to follow the correct procedure and make sure you take it off before your lease finishes. Talk to our sales team for more information.

Will I have to wait long for my car or van?

We have great links with manufacturers and dealerships, so it shouldn’t take long to get you the car or van you want. Waiting times are down to manufacturer availability and which model and make you’ve ordered.

We do hold stock of cars and vans and can offer a pre lease scheme if you require a vehicle before your new one arrives

Will you deliver my vehicle directly to me?

Yes. Free UK Mainland delivery direct to your door is included in your agreement – you won’t have to collect the car or van from us. And, when your contract comes to an end, we will arrange to have your vehicle picked up from your address.

How many miles am I allowed to drive in my vehicle?

Before you take out your lease, we’ll discuss with you the best mileage options for your specific needs. Our options range from 8000 to 60,000 miles per annum

What happens if I exceed my contract mileage?

You need to be careful when estimating your mileage, as if you go above it, you’ll increase the depreciation and be charged a fee.

Depreciation impacts on the re-sale value of your vehicle, which is why leases with a higher mileage allowance are costlier than those with a lower allocation.

The more miles you’ve covered during your contract term, the less the vehicle will be worth when it’s re-sold.

Can I take out a service and maintenance plan with my lease?

With Pink Car and Pink Van Leasing you can add a service and maintenance plan to your lease and make it part of your monthly fee.

This option will cover most of your maintenance needs. If you decide not to add it, then you’ll have to meet the cost yourself.

I’m taking out the maintenance option. Where can I have my lease vehicle serviced?

Simply call our driver support team who will make all the arrangements for you at a local service centre at a time and date to fit in with your requirements.

We are able to offer mobile, out of hours, collection and delivery, courtesy cars or while u wait appointments

Where do I take my vehicle for a service if I don’t take out the maintenance option?

You take your car or van to a UK-based dealership, but you’ll have to pay for the maintenance and service costs yourself.

It’s essential that your vehicle is regularly serviced by an approved garage in accordance with the manufacturer’s guidelines. If you neglect to book a service or your car or van needs repairs because it hasn’t had maintenance checks, then you’ll have to foot the repair bill when the contract ends.

How often should my vehicle be booked in for a service?

To keep your vehicle in the best possible condition, you must have it serviced at regular intervals in accordance with the manufacturer’s guidelines. Look in the instruction manual or check out the manufacturer’s website for more information.

Is there a warranty with my lease vehicle?

All new vehicles we supply come with a UK manufacturer’s warranty.

Is breakdown assistance covered in my lease?

Roadside assistance packages should be discussed with your sales consultant who will help you choose the right option.

Do I have to pay road tax on my lease vehicle?

No. All our leasing contracts include road tax throughout the agreement’s whole term.

With some contracts, usually those with a purchase option, road tax is only included for 12 months by the finance provider. Speak to one of our sales team for more information.

Is car insurance included in my lease?

No. You’ll still have to arrange and pay for your own insurance, as you would for any vehicle on the road. To drive legally you must be insured and take out comprehensive cover for the duration of your agreement.

We’ll let you know when your vehicle is due to be delivered so you can contact your insurer and organise your insurance in advance of the start date.

Can I tow using my lease vehicle?

You can use your lease vehicle for towing if you satisfy UK rules on vehicle size and weight and meet the legal driving licence and age requirements. Check the UK. Gov website for more information. www.gov.uk/towing-with-car

Can I end my contract early?

Yes – but you will incur a fee. If you’d like to give back your vehicle before the contract term is up, please get in touch so we can go through the financial implications and talk you through the options.

When I return my vehicle, what will count as ‘fair wear and tear’

We expect you to return your vehicle to us in good condition, but allowances are made for some wear and tear during the lease term.

To check what level of wear and tear is widely agreed as acceptable, please visit the British Vehicle Rental & Leasing Association (BVRLA) https://www.bvrla.co.uk/resour...

We also recommend that you consult the BVRLA guide used by every vehicle finance company.

- Car Fair Wear And Tear Guide

- Van Fair Wear And Tear Guide

If your vehicle is returned in a damaged state which is not deemed acceptable in line with these industry guidelines, then there will be an additional cost.

Can I buy the car or van once my lease contract ends?

It depends on the type of agreement you have selected – please talk to one of our sales consultants

When will my first payment be taken?

Usually the first rental payment is taken from your bank account seven days after you’ve taken delivery of your vehicle.

Finance companies take into account people’s personal preferences, so you should be able to agree a monthly payment schedule that works best for you. Talk to your sales consultant for further assistance.

How do you choose who funds my lease contract?

As a business which is not tied to any one funder, Pink Car Leasing can look at the whole of the market to find you the best financial deal. We enjoy strong relationships with manufacturers and lenders and will find you a cost-effective deal which best suits your needs.

If I lease my car, can I reclaim VAT on my monthly payments?

This will depend on your individual circumstances, however, most business, if VAT registered will be able to reclaim at least 50%. As a personal leasing customer VAT is not recoverable.

Talk to us for more information on the tax implications of leasing your vehicle through your business

My credit history isn’t great. Can I still lease a car or van?

If you’d like to lease a car or van but you’re concerned about poor credit history, talk to us first and we’ll see if we can help.

Would leasing a car or van help improve my credit rating?

Yes – as long as you keep up with your monthly payments. To get a good credit rating you need to have a history of paying back what you owe.

For people who like to know exactly what’s coming out of their bank account each month, car leasing allows you to budget as well as helping to improve your credit score.

So, if you can comfortably manage your monthly instalments, leasing is a great option.

If, however, you think you might struggle to keep up with payments, then you might want to give leasing a miss.

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